Launching products and services at no to low cost
Event Details
Investing time and money in a product or services that no one wants to buy can be fatal for a business. There are methods to avoid this situation. By focusing on customer needs and conducting small tests and experiments, companies increase their chances of meeting customer needs with the right product or service, while avoiding unnecessary investments, which is the focus of this workshop.
About the Speaker:
Delphine is a Customer Experience and Product leader with 15+ years of management consulting and cross-industry expertise leading complex projects, building practices and capabilities, and growing high-performing teams, both in the US and internationally. Delphine is passionate about designing executable strategies and improving operational performance to deliver best-in-class experience to customers. She co-founded CX&P Consulting so she could share her Customer and Product expertise with her clients through applicable recommendations that deliver tangible business outcomes. She believes that success requires more than a one-time consulting project, that improvement should happen fast but is also continuous, and relies on teams being fully equipped to own their strategy while being empowered to operate independently.
